Technical Knowledge by Service Type

• Installation & Environment Configuration

  

  Provides basic knowledge about product installation and operation environment configuration, as well as patch-related information.

• Development & Operation

  

  Provides techniques for the efficient operation of an environment where various business applications are continually created and updated.

• Tuning & Monitoring

  

  Provides knowledge about how to diagnose and improve system performance, to provide real-time monitoring of system status, and to prevent failures.

• Win-Back & Upgrade

  

  Provides helpful information about migrating from another vendor's product or performing a version upgrade. Also provides information about source and data backup and recovery process for emergency situations, and modifying system operating environment.

• Issues & Failures

  

  Provides useful information about various ways to check for and handle unexpected issues/errors during system operation.

• Technical Training

  

  In addition to the product training provided for clients at TmaxSoft Training Center, an engineer conducts site visits to provide various training and seminar materials according to the client's needs.

Technical Knowledge by Document Type

Advanced Technical Documentation that analyzes the latest technology trends and phenomenon for future prospects.

Technical Guide that describes Each Subject matter using detailed procedures based on field experiences.

Basic Technical Knowledge useful for system operation